Reviews Hotel Rochester Champs Elysees ****

Front desk was excellent. Staff in restaurant provided excellent service. Location to banking, Metro, and Champs Ellysees was the best. Wonderful trip.

I was surprised to find no bureau in our room. I had to keep my clothes in the suitcase for the duration of my stay. I'd never experienced that before.

Also, the half door/partition in the shower was very odd. Custom? Another first for me.

The staff was exceptionally helpful and courteous, especially Domenic (sp?).

Very nice hotel that is close to the major attractions.

Nice location. Breakfast could have been nicer--with water served. When checking out--hotel said there were various charges for drinks etc. we never used and they did not charge us. It was quiet. The shower nozzle sis not work and the half glass made for water flooding the whole room. Tubs should be removed for a nicer shower. Reserved through Viking Cruises--charged too much through them vs what you could rent rooms online direct. Will never do that again. However the location was nice for us. We paid $600 per night--really??? For the two of us--

great stay, had a ball, very good breakfast. thank you Rochester and viking

Staff very helpful and proffesionnal

Good service

Great hotel in a great location! We were with a Viking tour and it would have been nice if the concierge was a bit more informed on our schedule with Viking. Even a pre printed schedule would have helped him out with questions. The minute we mentioned Viking he was not interested in helping find out the answer to questions. Everything else was wonderful and we would recommend this hotel.

Breakfast was great! Location was good, but rooms were tired and not what was pictured by Viking. We were stuck in elevator-not good for someone with claustrophobia.

Staff was very helpful and professional. Location was Great. Rooms were very clean.

A very pleasant stay in a good location close to major attractions